RAJTO
Help out

English Nederlands

What we stand for

Our ten principles

Our principles are directional, including where they clash with what is easy or possible right now.

  1. People can do far more than you think, if you trust them and give them decent infrastructure.
  2. Technology should make inequality smaller, not larger.
  3. Helping individual people is helping society.
  4. Organisations, companies and governments alike, exist to serve people. Not themselves, not each other, not the process.
  5. Everyone has a right to digital basic services and to an official identity, digital included.
  6. Everyone should get what the law says they are entitled to, without a fight.
  7. Institutions should arrange access to basic services simply and as automatically as possible.
  8. The processes by which institutions deliver basic services have to work for everyone.
  9. Rajto is entirely independent of other organisations and of governments, and shares no data without the user's consent.
  10. Our principles weigh more than what is currently possible, permitted or convenient, because people weigh more than systems and organisations.

For clarity

What Rajto is not

  • Not a government service. Rajto is independent. That is a deliberate choice. We only do things that help people, and we share no data with anyone without the user's explicit consent.
  • Rajto is about actually doing something, not talking or advising about it. We do not write reports or take all sorts of grievances to the media about what could be better. We make sure individual people get what they are entitled to, directly.
  • Not a chatbot or an AI assistant. Rajto uses technology, but the value is not in ‘ask a question, get an answer’. The value is that something actually happens, on your behalf.
  • Not a case system for support workers. A support worker can look along and help when the user invites them to, and not otherwise. There is no overview of clients, for anyone.